We have a nationwide network of trusted plumbers, gas fitters and electricians that we work with. Get in touch with us from anywhere in New Zealand.
We work with a network of local plumbers, gasfitters and electricians nationwide that are NZ registered and qualified, ensuring that installations are compliant with NZ standards.
All our installations come with a 1-year workmanship guarantee to the manufacturer’s warranty for your specific product. Most modern mains pressure cylinders have up to 10 years warranty on the tank; and low pressure systems typically have five year manufacturer warranties.
All cylinders sold in NZ have one year electrical warranty covering elements and thermostats. (Side note - and WE should be differentiating ourselves with 3 year electrical warranties)
In some areas plumbers and gas fitters are available on the weekend. Extra charges may apply.
We offer free no obligations quotes and advice!
We don’t charge a call out fee other than for distant/remote addresses and all our quotes are free with no obligation to go ahead. What are you waiting for? Call one of our friendly hot water specialists now to get your hot water sorted!
We have long term finance available with Q Card. Lending criteria, $50 annual account fee, fees, T&Cs apply
Only a registered plumber can install a hot water cylinder in NZ. Make sure you ask for their plumbing ID to ensure you have a qualified tradesman.
Typically, hot water cylinders range from 135vlitres up to 300 litres with 180 litres being the most common. Call us to discuss your hot water needs and we will recommend the best size for your property.
If you are looking for the most energy efficient hot water system, we recommend installing a Co2 hot water heat pump and cylinder. Give us a call for more information!
Outdoor cylinders work just like indoor cylinders with the main difference being the cylinder and the components are designed to stand up to outdoor elements. This can be a great option if you are looking to free up a cupboard for more storage space or install a larger capacity cylinder. Talk to us now about the different options available.
Outdoor cylinders are essentially the same products as indoor cylinders, with a more robust powder-coated exterior jacket applied at factory.
Yes. We install Rheem and Rinnai continuous flow hot water systems, and both of these can run off 45kg LPG bottles. Contact your local power or gas company to find out gas costs in your area.
Continuous flow water heaters are also commonly known as “califonts”. They are made more efficient due to only heating the water you’re using at the time.
Our standard cylinders are “solar ready” which means they are ready to be used with an open loop energy saving device such as a hot water heat pump or connected to a solar system. Cylinders for closed loop solar solutions, which require a solar coil, are also available.
A typical low to mains pressure conversion takes around 4 – 6 hours.
Learn more about low pressure or mains pressure hot water systems
Vitreous enamel is a type of glass coating that is applied to the inside of hot water cylinders to protect the metal surface from corrosion and damage caused by high temperatures and chemicals found in water. It is known for its durability, strength, and resistance to heat and chemicals
Lack of pressure, leaking cylinders and no hot water are the most common issues we hear about. Call us now to discuss the best solution for your home.
Leaks are the first part of the visible signs that your hot water cylinder needs attention. If you have a leak and it is from the bottom of the cylinder, or there are signs of rust, then this normally means that the internal workings of your hot water cylinder are not great and it’s time to think about a replacement.
Before a cylinder can leak externally, the water must have already escaped the inner tank. If a leak is coming from the body or base of the cylinder, it is likely that the internal source leak started approx 7-10 years ago.
A failed element or thermostat in a cylinder of 15+ years age indicates that the cylinder has an internal tank leak and should be replaced. As water is heated inside the cylinder, the water expands and causes the cylinder to undergo a pressure increase, so the internal tank becomes more pressurised. This pressure increase results in water escaping from a pin hole leak in the inner tank (which is made of metal and is in contact with water from the moment it was filled up 15+ years ago), then dripping into the element/thermostat housing. When a new element or thermostat is installed in this circumstance, the source leak is not repaired and it is only a matter of short time before the new element or thermostat also fails. Better to replace in full and “shut the door” on it for another 15-20 years.
Minor repairs can be done such as replacing an element or thermostat, however if your cylinder itself is damaged or leaking you will need to replace it.
The cost varies from installation to installation depending on the type of system that best suits your needs. We also offer interest free finance so you can spread your payments out over time.
Commonly you will be able to look at your hot water cylinder and the label will state whether you have a mains pressure or low pressure cylinder. Another good way to tell is by comparing the difference in water pressure in your taps between hot and cold when they are on full. If the cold tap has much higher water pressure than the hot tap, you most likely have an older low pressure system. Time to upgrade?
The main difference between mains and low pressure are the water valves that are used on your system. Mains pressure will give you much more equal water pressure between the hot and cold pressure throughout your home. Call us now to discuss upgrade options, your shower will love you for it!
Typical/average cold water feed pressure in NZ properties is approx 400kPa. A low pressure hot water system will generate a maximum of 76kPa of pressure, which means the cold water feed arriving at your shower mixer is 5x as strong as the hot water feed. This is why it is often difficult to achieve a good mix of shower pressure v. temperature in such an “unequal” pressure environment. By using a mains pressure cylinder, the water arriving at the shower mixer has equal strength on hot and cold sides, which results in a much stronger “hotel quality” shower experience.
Generally, most existing tapware will cope with mains pressure, and we can also adjust the pressure to suite most households. On occasion it may be of benefit to replace your (remove tapware or) shower head to make the most of your fantastic new system!
If your hot water is running out quickly, this could be due to a number of things such as the cylinder being too small for your requirements or not heating correctly. Talk to one of our friendly hot water specialists to help diagnose the possible problem.
If your hot water is looking a bit brown when you turn on your taps or shower, it most likely means that your cylinder is rusting from the inside out. Call us now for a replacement before it’s too late!!
If your water is grey or cloudy coming from the tap and then clears after 30-60 seconds, you should not be concerned. The grey colouring is caused by oxygen molecules that have become “excited” due to the water being under pressure when in the pipes, then suddenly not under pressure once it’s exited the tap. Simply leave the water to settle and the bubbles will disappear.